- The short answer
- Side by side
- What a small team pays
- Why DevReply for mobile apps
- Where Chatist is stronger
- Which one to pick
The short answer
Chatist and DevReply both put a native support chat inside your iOS and Android app. The difference is who answers. Chatist is built around its own AI chatbot that answers from your knowledge base and passes harder questions to your team. DevReply is built around you: a “message the developer” chat answered from one inbox, with an MCP server so your own AI agent can read, sort and reply. Chatist prices by agents (seats); DevReply has no per-seat fees.
Side by side
List prices from each company's own pricing page, in USD, before tax. Checked October 2026; prices change, so check the sources below before you decide.
| DevReply | Chatist | |
|---|---|---|
| How you pay | Flat monthly or yearly plan. No per-seat fees | Monthly plans by number of agents; yearly billing gives two months free |
| Free plan | $0: unlimited apps, users and teammates; 50 conversations a month; history kept forever; 500 MB of files, kept 90 days | $0: 1 agent, native iOS and Android SDK, website chat widget |
| Paid plans | Pro $49/mo or $490/yr (500 conversations). Scale $199/mo or $1,990/yr (5,000 conversations). Enterprise on request | Starter $50/mo (2 agents, knowledge base). Growth $100/mo (5 agents). Pro $200/mo (10+ agents, white labeling) |
| Conversation limits | 50, 500 or 5,000 a month by plan; past the limit on Free, a contact form still reaches you | Not listed publicly |
| AI | No built-in bot and no per-answer fee: on Pro, your own agent reads, drafts and replies over MCP | Built-in AI chatbot that learns from your knowledge base and closed tickets; 50 AI replies a day on Growth, 500 on Pro |
| Mobile SDK | Every plan, Free included: native SwiftUI and Jetpack Compose, React Native and Flutter packages that open the same native screens, a web script | Native iOS and Android SDK on every plan, Free included; a website widget |
| SDK docs and code | Public: open-source packages (MIT) on GitHub, setup guides and llms.txt | Not listed publicly |
| Built for | Developers answering their own app's users | Apps that want an AI bot to answer first |
Sources: chatist.com/pricing, chatist.com, and our own pricing. Checked October 2026. Chatist doesn't publish SDK docs, conversation limits or yearly prices on its site, so we've left those out rather than guess. DevReply prices are in USD, with VAT added where it applies. Scale's webhooks and in-app nudges are coming, not built yet.
What a small team pays
Take a team of three answering one app for a year, at the list prices above:
- DevReply: $0 on Free while you stay under 50 conversations a month. Pro is $490 a year for the whole team, with your agent working the inbox. A fourth or tenth teammate costs nothing.
- Chatist: Growth is the first plan with room for three agents: $1,200 a year at $100 a month, or about $1,000 with yearly billing (two months free). That includes 50 AI replies a day. Starter, at $600 a year, fits two agents.
For one developer answering alone, both start at $0. The difference shows when a second and third person join, and in what the AI costs: Chatist counts AI replies per day by plan, while DevReply has no bot of its own and doesn't charge for your agent's answers.
Why DevReply for mobile apps
- No seat math. Every DevReply plan, Free included, has unlimited teammates. Your co-founder, a contractor and a support helper can all answer without moving you up a plan.
- Your agent works the inbox. DevReply's MCP server lets the AI agent you already use (Claude Code or another MCP client) list conversations, read them with their context, tag, add notes and reply, only as you allow per app: off, drafts the team approves, or sending. It can also set up a new app and fetch its setup guide. DevReply is listed in the official MCP Registry.
- Open and documented. The iOS, Android, web, React Native and Flutter packages are open source (MIT), with public setup guides written for coding agents. You can read exactly what goes into your app.
- Context from the app. Each message arrives with the device, OS, app version and language, plus anything your app passes. Open the chat from a paywall with a draft and an error code, and the team sees it as “Opened with”.
- Built for store rules. Log in with your own user id, log out on sign-out, and delete a user from the app, your backend or the inbox, as Apple requires. The chat follows the phone's language, 34 of them, including Hebrew and Arabic right to left.
Setup guides: SwiftUI, Expo and React Native, Flutter.
Where Chatist is stronger
- An AI bot that answers first. Chatist's chatbot answers repeat questions from your knowledge base and learns from closed tickets, then routes harder ones to people. DevReply has no AI bot of its own: you bring your agent.
- A knowledge base. Chatist includes one from Starter. DevReply has no help center or knowledge base.
- No conversation cap on its pricing page. Chatist doesn't list one. DevReply's free plan covers 50 conversations a month, then shows a contact form that still reaches you.
- White labeling. Chatist's Pro plan removes its branding. DevReply shows “Powered by DevReply” on Free and Pro and removes it on Scale.
DevReply is new, made by Code Axolot for our own apps first. Chatist's site doesn't name the company behind it.
Which one to pick
- Pick DevReply if you want to talk to your app's users yourself, with your whole team in one inbox at no extra cost, and your own coding agent helping over MCP.
- Pick Chatist if you want a bot to answer most questions on its own from a knowledge base, with people stepping in for the rest.
Try DevReply free with your own app: no card, unlimited teammates, and the native SDKs on the free plan. Coding agents can read everything about it in llms.txt.