- The short answer
- Side by side
- What a small team pays
- Why DevReply for mobile apps
- Where Supovia is stronger
- Which one to pick
The short answer
Supovia (formerly Globo) is a customer support platform: a website chat widget, shared inboxes, email and WhatsApp, a help center, campaigns, automation and an AI support agent. DevReply does one thing: a native chat inside your iOS and Android app, answered from one inbox, with an MCP server so your own agent can work the inbox and set the app up. If you need a help center and several channels in one place, Supovia covers more. If your users are in a mobile app, DevReply is built for that.
Side by side
List prices from each company's own pages, in USD, before tax. Checked October 2026; prices change, so check the sources below before you decide.
| DevReply | Supovia | |
|---|---|---|
| How you pay | Flat monthly or yearly plan by conversations. No per-seat fees | A free plan, then paid plans to add more seats |
| Free plan | $0: unlimited apps, users and teammates; 50 conversations a month; history kept forever; 500 MB of files, kept 90 days | Free for 2 seats (you and one other agent) |
| Paid plans | Pro $49/mo or $490/yr (500 conversations). Scale $199/mo or $1,990/yr (5,000 conversations) | Not listed publicly |
| Channels | In-app chat (iOS, Android, React Native, Flutter) and a web script. Email to users who miss a reply, on Pro | Website chat widget, email and WhatsApp in one shared inbox |
| Help center | No | Yes, a help-center knowledge base |
| AI | No built-in bot. On Pro, your own agent reads, sorts, drafts and replies over MCP, with no per-answer fee | An AI support agent, or your own agent's answers streamed in |
| Mobile SDK | Every plan, Free included: native SwiftUI and Jetpack Compose, React Native and Flutter packages that open the same native screens | None listed; the chat is a JavaScript widget |
| MCP and API | MCP with OAuth: inbox tools plus setup tools (create an app, add platforms, push keys, setup guide) | MCP with OAuth (read and write scopes), REST API with scoped keys, a CLI and webhooks |
Sources: supovia.com/en/pricing, supovia.com/integrations, supovia.com/developers.md, supovia.com, and our own pricing. Checked October 2026. Supovia's pricing page shows the Free plan; we couldn't confirm the paid plans' prices on a public page. DevReply prices are in USD, with VAT added where it applies. Scale's webhooks and in-app nudges are coming, not built yet.
What a small team pays
Take a team of three answering one app for a year, at the list prices we could confirm:
- DevReply: $0 on Free while you stay under 50 conversations a month, for all three of you and any more you add. Pro is $490 a year for the whole team, with your agent working the inbox.
- Supovia: $0 for two seats. The third person needs a paid plan, and its price isn't listed publicly, so ask Supovia for a written quote before you plan around it.
For one or two people, both start free. The difference shows up when the team grows: DevReply never charges for another teammate, while on Supovia, paid plans are how you add seats beyond two.
Why DevReply for mobile apps
Supovia's chat is a JavaScript widget for websites. Inside a phone app, that means a web view. DevReply is built the other way round:
- A native screen. SwiftUI on iOS and Jetpack Compose on Android, with no web view. The React Native and Flutter packages open those same native screens. Photos, files, the keyboard and right-to-left languages behave the way the phone does, in 34 languages.
- Reach the user after they leave the app. Replies arrive live while the chat is open, then as a push notification or an unread bubble over the app, and by email on Pro with a button that opens the conversation back in the app.
- Context a phone has. Each message comes with the device, OS, app version and language, plus anything your app passes, like the user's plan. Open the chat from a paywall with a draft and an error code, and the team sees it as “Opened with”.
- Accounts the way the stores expect. Log in with your own user id, log out on sign-out, and delete a user from the app, the inbox or your backend, as Apple requires. There's a per-platform list for Apple's privacy labels and Google Play's Data safety form.
- An agent that also sets the app up. Both products have an OAuth MCP server. DevReply's adds setup tools: your coding agent can create the app, add iOS and Android, set push keys, follow the app's setup guide in your repository and check that it's connected. Setup tools are on Free; reading and answering the inbox over MCP needs Pro.
- Prices you can see. Every DevReply plan and its limits are on one public page, with no per-seat or per-answer fees.
See the guides for SwiftUI, Expo and React Native and Flutter.
Where Supovia is stronger
- A help center. Supovia has a help-center knowledge base, so users can find answers before they write. DevReply has none.
- More channels. Website chat, email and WhatsApp land in one shared inbox. DevReply only takes messages from the chat in your app or site; it emails users replies, but it isn't an email or WhatsApp inbox.
- An AI agent of its own. Supovia has an AI support agent, and it can also stream answers from your own agent. DevReply has no bot of its own: you bring your agent.
- Campaigns and automation, plus a REST API, a CLI and webhooks available today. DevReply's webhooks are still coming.
- A longer track record. Supovia has been running longer, first as Globo, and Globo accounts carried over. DevReply is new, made by Code Axolot for our own apps first.
Which one to pick
- Pick DevReply if your users are mostly in an iOS or Android app (native, React Native or Flutter), you want push, device context and store-ready account deletion, and you want your coding agent to set the chat up as well as work the inbox.
- Pick Supovia if you support customers on a website, over email and on WhatsApp, and you want a help center and an AI agent in the same tool.
Try DevReply free with your own app: no card, unlimited teammates, and the native SDKs on the free plan. Coding agents can read everything about it in llms.txt.